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Terms & Policies

Last Updated: November 25, 2025

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Auto-Renewable Subscription Terms

Tails offers auto-renewable subscriptions to access premium features. By subscribing, you agree to the following terms:

  • Subscription Options:
    • Bronze Monthly: $4.99/month
    • Bronze Yearly: $49.99/year
    • Silver Monthly: $9.99/month
    • Silver Yearly: $99.99/year
    • Gold Monthly: $19.99/month
    • Gold Yearly: $149.99/year
  • Auto-Renewal: Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period.
  • Payment: Payment will be charged to your Apple ID account at confirmation of purchase.
  • Renewal: Your account will be charged for renewal within 24 hours prior to the end of the current period.
  • Management: You can manage and cancel your subscriptions by going to your App Store account settings after purchase.
  • No Refunds: Any unused portion of a free trial period will be forfeited when you purchase a subscription.
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Important: No Sales on This Platform

Tails is NOT a marketplace. We do not facilitate, process, or authorize any sales of animals. This platform is strictly a connection service between potential pet owners and verified breeders or rescues. All transactions, agreements, and arrangements must be made directly between users and breeders, in compliance with local animal welfare laws and guidelines.

Terms of Service

1. Platform Purpose

Tails is an informational and connection platform designed to help prospective pet owners discover and communicate with verified breeders and animal rescues. We provide a platform for information sharing and communication only.

2. No Sales or Transactions

Tails does not sell animals. We do not:

  • Process payments for animals
  • Facilitate sales transactions
  • Act as a broker or intermediary in sales
  • Take commission or fees from animal transactions
  • Provide escrow or payment processing services

All financial arrangements, contracts, and agreements must be made directly between you and the breeder/rescue, outside of our platform.

3. User Responsibilities

As a user, you agree to:

  • Conduct thorough due diligence before committing to any pet adoption or purchase
  • Meet breeders/rescues in person and inspect animals before making any commitments
  • Verify all licenses, certifications, and health records independently
  • Comply with all local, state, and federal animal welfare laws
  • Report any suspicious activity, animal abuse, or unethical practices to appropriate authorities
  • Treat all animals with respect and ensure their welfare

4. Breeder Verification

While we make reasonable efforts to verify breeders and rescues on our platform, we cannot guarantee the accuracy of all information provided. Users must independently verify breeder credentials, licenses, animal health records, and breeding practices before making any commitments.

5. Animal Welfare Commitment

Tails is committed to promoting animal welfare in accordance with guidelines and standards. We do not tolerate:

  • Puppy mills or unethical breeding operations
  • Animal abuse, neglect, or mistreatment
  • Sale of animals under illegal or inhumane conditions
  • Misrepresentation of animal health, breed, or background

Users who become aware of such practices should report them immediately to local authorities.

6. Limitation of Liability

Tails is not responsible for any disputes, issues, or problems that arise between users and breeders/rescues. This includes, but is not limited to: health issues, misrepresentation, contract disputes, payment issues, or animal welfare concerns. All such matters must be resolved directly between the parties involved or through appropriate legal channels.

7. Prohibited Activities

Users are strictly prohibited from:

  • Using the platform for illegal activities
  • Misrepresenting themselves or their animals
  • Harassing or threatening other users
  • Sharing false or misleading information
  • Violating any animal welfare laws or regulations

Privacy Policy

1. Information We Collect

We collect the following information:

  • Account Information: Name, email address, location
  • Usage Data: App interactions, search queries, preferences
  • Communication Data: Messages between users and breeders (for safety and dispute resolution)
  • Device Information: Device type, operating system, IP address

2. How We Use Your Information

We use your information to:

  • Provide and improve our connection services
  • Facilitate communication between users and breeders
  • Verify breeder credentials and maintain platform safety
  • Send important updates, notifications, and announcements
  • Analyze usage patterns to improve user experience
  • Comply with legal obligations and enforce our terms

3. Information Sharing

We do not sell your personal information. We may share information only in these circumstances:

  • With Breeders/Rescues: When you initiate contact, we share your name and email
  • Legal Compliance: When required by law or to prevent harm
  • Animal Welfare: With authorities if animal abuse is suspected
  • Service Providers: With trusted partners who help operate our platform (under strict confidentiality agreements)

4. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Opt-out of marketing communications
  • Request a copy of your data
  • Close your account at any time

6. Children's Privacy

Our platform is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes via email or through the app. Continued use of the platform after changes constitutes acceptance of the updated policy.

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Questions or Concerns?

Have questions about our policies, terms, or need support? Send us a message and we'll get back to you soon!

🔒 Your information is secure and will never be shared